How much of a deposit is needed to make a reservation?
$300 is our initial deposit amount. There will be an additional amount of travel insurance if you opt in to the protection at the time of the booking.
If you make the booking 30 days or less prior to arrival the payment is due in full at the time the reservation is made. There are no cancellations from this time unless the travel insurance is in place.
What is your cancellation policy?
If you cancel your reservation 60 days or more prior to your arrival date you will forfeit $50 of your $300 deposit plus any insurance amount. You can place a claim for the $250.00 on your insurance if it is in place if it is a covered cancellation reason.
If you cancel your reservation between 30-60 days prior to arrival you will forfeit your $300 deposit plus any insurance amount. You can place a claim for the $300.00 on your insurance if it is in place if it is a covered cancellation reason.
Once your reservation is paid in full and you are within the 30 days there is no refunds unless you have the travel insurance in place. If we re-rent any of the time you could receive a partial refund less the $300 deposit.
I have made my reservation now what?
You will receive a confirmation by email requesting your signature on a security deposit form in lieu of a cash security deposit to be completed with final payment 30 days prior to arrival date. If you have booked 30 days or less prior to arrival you will receive the same document to sign. This form must be completed prior to check in as you check in at the property.
Once we receive the document signed we will send you the check in instructions for the property that are unit specific. You will have the opportunity to download our guest app as well to make communication better once you arrive.
If I have a problem with the property what should I do?
Please call our office at 727-290-9520, email us or submit a request via the app. If it is an emergency please follow the phone prompts for emergencies. An emergency consists of lock outs, no AC, Plumbing stoppages, No hot water, leaks, electrical hazards, etc.
What are my responsibilities on check out:
Please make sure the garbage is bagged and disposed of properly including recyclables. If there are not bins on the property it must be disposed of.
Please dispose of unusable food in the refrigerator or left on the stove. If you choose to donate canned or boxed items to a local food pantry or outreach please call us and we will arrange for pick up or you can drop it off at our local office.
Please make sure the dishwasher is loaded and started with dishwasher detergent (not dish soap) on your departure. If you do not have a dishwasher it is your responsibility to wash the dishes. Please DO NOT put dirty dishes in the cabinet!
If you have used owner linen, beach towels or towels that are the owners please make sure they are laundered and put away prior to your departure.
Close all doors and windows.
Set the AC to 78 degrees when the weather is warm and 60 if the weather is cold and the heat is on.
If your unit is on a lock box please leave the 2 sets of keys on the kitchen counter and the lock box key back in the lock box.
If your unit has pool tags please assure all are there and with the keys in visible sight. Lost pool tags are $25.00 and lost keys are $5.00 per set. There is a higher charge if there is an expensive lobby key or mail key on the set.
Please make sure the unit is picked up and left in a manner in which you found it. (Sand cleaned up and no garbage left throughout the unit.)
Can I bring my pet?
You can only bring your pet if it is an approved pet friendly property.
Can I bring a boat, wave runner or trailer?
Sorry, non of our condos will allow a trailer on site. There are storage lots and marinas that you can store marine craft.